ReanneQ Sdn Bhd complies with the good principles provided by the Personal Data Protection Act 2010.
2. When do we collect Personal Information?
“Personal Information” that we shall collect and process about you will consist of any information which refers to you personally and that may be generated through the website such as but not limited to your name, e-mail address and postal address (as further developed under section 3 hereto). We collect Personal Information from you when you do the following:
3. What Personal Information do we collect from you?
We collect Personal Information from you including your:
4. What do we do with your Personal Information?
When you give us any Personal Information as indicated above, we use your Personal Information to:
5. Who do we pass your Personal Information to?
Your personal information may be disclosed within the company.
We may share Personal Information collected via the Site with third party service providers who perform services on our behalf based on our instructions in order to help us to operate the Site, mobile applications, process your orders and queries or otherwise manage the customer relationship between you and us.
We may disclose Personal Information to government bodies and law enforcement agencies, successors in title to our business, or in connection with any legal proceedings or prospective legal proceedings, or to establish, exercise or defend our legal rights (including providing information to law enforcement agencies or other government officials in connection with an investigation of suspected or actual fraudulent or illegal activity or for the purposes of fraud prevention and reducing credit risk as permitted by law). In this case we will inform you about the disclosure and the entity we disclosed your Personal Information to.
When you view the Site we may store information on the hard drive of your computer in the form of a "cookie" (essentially a small text file or single GIF). Cookies allow us to tailor the Site to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on the Site, which could allow us to customise your next visit to the Site. However, cookies do not allow us access to the rest of your computer.
Most Internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on the Site.
7. Linking to other websites
The Site contains hyperlinks to websites owned and operated by third parties. These websites have their own privacy policies and we urge you to review them. They will govern the use of Personal Information you submit whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
8. IP addresses
We study visitor trends since we are interested in the successful dissemination of information through the Site. Our server creates log files of information such as the Internet Protocol (IP) address from your network, what pages were explored and the length of your visit. Analysis software is used to generate reports which help us to learn more about how we can enhance your experience with the Site. This information is not used to develop a personal profile of you. The log files are regularly purged. An IP address is a number designated for your computer by your Internet service provider to provide access to the Internet. Generally, an IP address will change every time your computer connects to the Internet. However, if you have a broadband connection, it is possible that the IP address that we may gather may contain information that may be deemed Personal Information. This could occur due to the fact that by using certain broadband connections, your IP address would not change and could be associated with your personal computer. We may use your IP address to gather aggregate information on use. But we will only be able to identify you individually if we have the means of linking the IP address to you as a particular user. This usually requires access to additional information which we do not seek.
9. Your rights concerning your Personal Information
In accordance with applicable law, you have the right to request access to the Personal Information that we hold on you, to have any errors in that information corrected, to request that the Personal Information is deleted as well as to object, on request and free of charge, to the processing of your Personal Information for direct marketing purposes. You can also exercise the right at any time by contacting us via email.
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In the event of any conflict or inconsistency between the English version and the Bahasa Malaysia version of this Privacy Notice, the English version shall prevail.